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Digital Experience Monitoring and Observability.

Gain unparalleled insights into your digital experience with Bigtecsys's Digital Experience Monitoring and Observability solutions. Our platform empowers organizations to monitor, analyze, and optimize the end-user experience across digital channels and applications.


  • Monitor the complete end-to-end digital experience
  • Including applications, websites, and services, to ensure seamless user interactions.
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Bigtecsys Digital Experience Monitoring and Observability


Experience site performance the way users do to optimize the user journey

Empower your organization to optimize user experiences with Bigtecsys's comprehensive site performance monitoring solutions. Our platform enables you to monitor and enhance web application performance from the user's perspective, ensuring seamless user journeys and satisfaction.

User-Centric Monitoring: Experience site performance the way users do with monitoring that reflects real user interactions and experiences.


Web Application Health Score: Evaluate web application health using predefined golden metrics that measure key performance indicators (KPIs) critical to user satisfaction.


Interactive Performance Charts: Access interactive charts and graphs that provide detailed performance metrics, website health status, and trends over time.


Geographical Monitoring: Monitor availability and response times by region, country, and city to understand performance variations and optimize global user experiences.

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Discover who your users are with real user monitoring to tailor performance

Understand your users better with Bigtecsys's Real User Monitoring (RUM) solutions. Our platform provides deep insights into user behavior and site performance metrics, enabling you to optimize experiences and drive engagement.

User Attributes: Discover where users are located geographically, along with details on the devices and browsers they use to access your site.


Performance Breakdown: Measure the total site loading time and break it down into front-end, back-end, network, and processing components.


Behavior Analysis: BGain insights into user behavior patterns to tailor performance and improve user satisfaction.


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Quickly identify and troubleshoot issues with a user impact to reduce MTTR

Empower your IT operations with Bigtecsys's efficient troubleshooting solutions, designed to quickly identify and resolve issues that impact users. Our platform enables proactive management and optimization of system performance for enhanced reliability and user satisfaction.

Performance Metrics Drill-Down: Use advanced filters to drill down into performance metrics, allowing you to pinpoint bottlenecks and performance issues affecting users.


Anomaly Detection: CLeverage AI-driven anomaly detection to automatically detect deviations from normal performance patterns, enabling proactive troubleshooting and resolution.


Smart Alerting: Configure smart alerts that prioritize business-impacting issues, ensuring timely notifications for critical events that require immediate attention.

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Connect to Bigtecsys Observability platform for unified user and application performance monitoring

Achieve comprehensive monitoring of user interactions and application performance across your entire infrastructure with Bigtecsys's Observability platform. Gain actionable insights into website, application, infrastructure, database, and network performance from a centralized dashboard.

Single Pane of Glass: Monitor website, application, infrastructure, database, and network performance from a single, intuitive interface.


End-to-End Visibility: Connect user actions seamlessly through both front-end and back-end systems to understand complete user journeys and interactions.


Embedded Context: Embed context into monitoring metrics to correlate user actions with application performance, facilitating proactive issue resolution.

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Digital Experience Monitoring and Observability


Successful cloud migration can transform your organization by offering numerous benefits. Bigtecsys provides tools to benchmark and optimize the performance of on-premises workloads before and after migration, ensuring a smooth and efficient transition

Hybrid Cloud Observability

Self-hosted observability to take you from reactive to proactive across on-prem and hybrid IT environments.


  • Deployment to meet your needs, whether behind your firewall or self-hosted in AWS®, Microsoft® Azure, or GCP®
  • Flexible licensing – allocate nodes across multiple instances – and optimal scalability
  • Built from our years of network management leadership and enhanced with machine learning

Bigtecsys Observability

SaaS-delivered observability to simplify management of cloud-native and hybrid IT environments.


  • Visibility across your hybrid IT landscape, including custom apps, microservices, Kubernetes, and containers
  • Accelerate insights with unified data across metrics, traces, logs, and user experience
  • Extensible with open-source framework, public API, and out-of-the-box third-party integrations

Database Performance Analyzer

Cross-platform database monitoring and management software built for SQL query performance monitoring, analysis, and tuning


  • Agentless and designed to be easy to install with quick time-to-value and low overhead of 1% or fewer
  • Runs on either Windows® or Linux® servers, in Azure, or as an AWS subscription
  • Goes beyond problem analysis by providing expert advice with table tuning and query advisors